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2000 - Franklin Covey Inc. - Electronic Solutions Div. - Director of Operations

by Hawke Robinson published Sep 06, 2016 11:10 PM, last modified Sep 06, 2016 11:11 PM
Web resume of Hawke Robinson's work experience at Franklin Covey's Electronic Solutions Division as Director of Operations from January to March 2000.

2000, January to 2000, March.

Director of Operations for Electronic Solutions & E-Commerce Division. (Salaried employee).

Franklin Covey Inc. - -

Salt Lake City, Utah


Propose, design, and create revolutionary uses of leading edge technology and/or methodologies to be adopted throughout entire corporation.


Designed solutions for project business plans, including costs, security, reliability, usability, and marketing.

Broadvision Server/Development Environment analysis, design, setup, maintain, performance tuning, and work with dozens of team members using


Broadvision 4.x in both development and production environments.

Systems design, ordering, implementation and administration of Solaris, Linux, NT/2000 E-Commerce (& other services) servers and Oracle and MS

SQL Databases

QOS agreements with average uptime requirements of 99.5% to 99.95% uptime per year for development environments and 99.995% uptime for

production sites, networks, & systems

Troubleshoot system and network LAN/WAN/Intranet issues.

Develop, implement, program, and maintain customer support procedures, apps, systems & databases. Research, analyze, report, and recommend various technology products.

Recent examples include: Netware 5.1, NDS 8, Netware Single Sign On, Solaris 8, Coldfusion on NT/Linux/Solaris and conversion, Broadvision 4.0 & 4.1 connecting to Oracle 8i, hosting facilities evaluation (Qwest, Intel, TelUS, USI, Abovenet, Xmission, Infomission, and others), Jini, online education programs at Sun and other sites, high capacity (1,000,000+ /day) email services and products, and more.

As Director of Operations for Electronic Solutions Division, built independent infrastructure for 80 users/employees, created independent corporate Information Security team.

As Corporate Systems & Components Architect performed detailed analysis of significantly diverse and non-integrated infrastructure, and provided redesign, planning, and implementation for multinational infrastructure supporting over 4,500 users in over 50 countries.

Research, recommend, design, test, implement, and administrate corporate-wide video conferencing solutions. Research, recommend, design, test, and implement complete Virtual Office & Workplace (VOW) work at home solution. Research, recommend, design, test, and implement complete Wireless Internet solution in conjunction with VOW initiative.

Research, inspect, consult with various hosting companies across US & Canada, and recommend best providers dependent on project needs and business scope.

Create, follow, and enforce project methodologies, plans, and timelines.

Contribute to budget creation and conformance.

Used the following applications and operating systems regularly:

Broadvision 4.0 & 4.1, Solaris 2.6/7/8, Linux Redhat, Windows NT Workstation/Server/Enterprise 4.0 and 2000, Windows 95, Windows 98, Windows CE, Pocket PC OS, Palm OS, IIS 4.0, MS SQL 6.5 and 7.0, Netscape Enterprise Web Server 3.x, Apache Web Server 1.3.x, Oracle 7x/8x/8i, Solstice Suite, VNC, PPTP, Qmail, ezmlm, Raven, SSL, SSH, MS Project 98, Visio, mySQL, jserv, EAS 3.0, Java JDK 1 & 2, Symantec Café, IBM Visual Age (Linux), Sun Forte for Java (community edition), Star Office Suite, emacs, vi, and many, many others.


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